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Wilo WCC17-20.50 - User Manual

Wilo WCC17-20.50
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Wilo SP Series
Submersible Sewage Pumps WCC
WCC17-20.50
Installation and operating instructions

Questions and Answers

  • J
    James RothJul 26, 2025
    What to do if my Wilo WCC17-20.50 does not start?
    • P
      Patrick MclaughlinJul 26, 2025
      If your Wilo Water Pump doesn't start or run, several factors could be at play. Start by checking the basics: a blown fuse (replace it), a tripped breaker (reset it), or a disconnected plug (secure it). Also, a corroded plug can be the culprit, so clean the plug prongs. If the pump experienced thermal overload, unplug it for 30 minutes, then plug it back in. Other potential issues include a clogged impeller (remove the clog), a failed motor (replace the pump), or a failed float (replace the switch). Lastly, ensure the water level is adequate—the pump won't activate unless the water level is over the pump cover and the float switch turns upside down, or the switch is not tangled. In the last case, reposition the pump and ensure the switch moves freely.
  • T
    Terry RobertsAug 2, 2025
    What to do if my Wilo WCC17-20.50 will not shut off?
    • M
      Michael RobinsonAug 2, 2025
      If your Wilo Water Pump will not shut off, it could be due to a defective float switch, in which case you should replace the switch. Another potential cause is an obstructed float; removing the obstruction should resolve the issue.
  • J
    James BaileyAug 9, 2025
    Why my Wilo WCC17-20.50 operates but pumps little or no water?
    • M
      Mary MartinezAug 9, 2025
      If your Wilo Water Pump operates but pumps little or no water, it could be due to several reasons. Start by checking for any debris caught in the impeller or pipe and clean it out. Inspect the check valve to ensure it's properly installed and not stuck. Also, verify that the anti-airlock hole is not blocked and clear any blockage. Additionally, check for any debris caught in the discharge and remove it. Finally, the impeller might be broken, in which case you should replace it.
  • K
    Keith RaymondAug 18, 2025
    Why does my Wilo WCC17-20.50 Water Pump start and stop too often?
    • A
      Allison FrostAug 18, 2025
      If your Wilo Water Pump starts and stops too often, it could be due to backflow of water from the piping, so you should replace the check valve. Another potential cause is a leaking check valve, which also requires replacement. Lastly, a failed float switch can cause this issue, and replacing the switch should resolve it.

Summary

Preinstallation Check

Description

Specifications

Construction

Performance

General Safety Information

General Safety Rules for Pumps

Additional Safety Precautions

Pump Applications, Limitations, and Hazards

Understand pump use, limitations, and potential risks before operation.

Electrical Power and Circuit Requirements

Ensure adequate power supply, proper grounding, GFCI outlets, and circuit protection.

Proper Handling and Installation Safety

Secure pump, discharge hose, check connections, avoid wet conditions during handling.

Installation

Foundation and Sump Pit Requirements

Install pump on a solid, level foundation or sump pit with specified diameter and depth.

Discharge Pipe and Hose Connections

Connect discharge pipe using Teflon tape, consider rubber hose for noise reduction.

Check Valve and Anti-Airlock Hole

Install check valve to prevent backflow and drill anti-airlock hole for proper function.

Float Switch Installation

Mount tethered piggyback switch, set tether length, and plug into GFCI outlet.

Final Installation Checks

Connect plumbing, check valve, hose. Test pump operation and float switch movement.

Operation

Pump Submersion and Power Connection

Ensure pump is submerged and connect float switch to GFCI and pump to float switch.

Automatic Operation and Overload Protection

Pump operates via float switch; motor has auto-resetting thermal overload protection.

Troubleshooting Overload Protector Issues

Check voltage, extension cord, clogs, or water temp if overload protector stops pump repeatedly.

Maintenance

Periodic Inspection and Cleaning

Unplug pump, inspect inlets, remove debris, and reconnect to grounded outlet.

Clearing Clogged Impeller

Unplug, disassemble volute, remove impeller, clear debris, and reassemble.

Troubleshooting

Pump Does Not Start or Run

Addresses fuses, breakers, connections, overloads, clogs, motor/float failure, low water.

Pump Pumps Little or No Water

Covers debris, stuck check valve, blocked airlock hole, or broken impeller.

Pump Starts and Stops Too Often

Likely causes are backflow, leaking check valve, or float switch issues.

Pump Will Not Shut Off

Issues related to a defective or obstructed float switch.

Wilo WCC17-20.50 Specifications

General IconGeneral
BrandWilo
ModelWCC17-20.50
CategoryWater Pump
LanguageEnglish

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