Winbook XP - Appendix A: Troubleshooting & Maintenance; Solving Common Problems

APPENDIX A: TROUBLESHOOTING &
MAINTENANCE
This Appendix is designed to help you solve problems you may encounter while using the
WinBookXP. If you have a problem that’s not listed here, please telephone the number listed on
the “Read-Me-First” document that came with your computer.
SOLVING PROBLEMS YOURSELF
Following is a list of some commonly experienced problems, and their possible solutions. If
nothing you do helps the situation, call the Service Center listed on the “Read-Me-First” sheet
that came with the WinBook.
Error Messages During “Boot” Process
Problem: BIOS setup or configuration error, type ‘F1’ to continue.
Action: - Enter setup program (press ‘CTRL’ + ‘ALT’ + ‘S’) and
use default setup configuration.
- If a new option has been added, be sure to run the Setup
program.
- Unplug any external keyboards and/or pointing devices
and retry.
- If you are using a docking station, unplug WinBookXP
from dock and retry.
Problem: Invalid CMOS error message, type ‘F1’ to continue.
Action: - Enter setup program (press ‘CTRL’ + ‘ALT’ + ‘S’)
and use default setup configuration.
Problem: System reports an error message on screen that is not related to any setup
problems.
Action: - If you are using a docking station, unplug WinBookXP from dock and retry.
- Write down error message and call the Service Center listed on the “Read-Me-First” sheet that
came with the WinBook.
Problem: System prompts for password at boot time.
Action: - Boot password has been enabled, type in password to continue.