- If you have lost the password, call the Service Center listed on the “Read-Me-First” sheet that
came with the WinBook.
Problem: Message indicates missing operating system.
Action: - Hard drive type is not selected correctly:
A.) Enter setup program (press “CTRL’ + ‘ALT” + “S’);
B.) Select IDE drive C: to be “Auto-detect”.
- Hard drive needs to be re-initialized, check with the service center first.
- Try booting from a floppy disk with an operating system installed on it.
- Re-install the operating system.
- If problem persists, call the Serve Center listed on the “Read-Me-First” sheet that came with
the WinBook.
Problem: Computer cannot locate startup device.
Action: - Enter setup (press ‘CTRL’ + ‘ALT’ + ‘S’) and make sure the boot
devices are active.
A. Drive A: (floppy drive) should be set for 1.44MB, 3.5”;
B. Drive C: should be set for “Auto-detect”;
C. Your drive “boot sequence” should be set to “C:, A:”.
Problem: System stops partway through boot process, after single beep is heard.
Active: - Corrupt CONFIG.SYS or AUTOEXEC.BAT files:
A. Turn the computer off and then on;
B. Press ‘F5’ key to bypass these files at boot time;
C. If system boots, write AOTOEXEC and CONFIG settings down, then re-install backups of
these files and try again;
D. If problem persists, call the Service Center listed on the “Read-Me-First” sheet that came with
the WinBook. If you are using a docking station, detach WinBookXP from the dock and retry.
Problem: Computer does not come on when the power switch is pressed.
Action: - Be sure the AC adapter connectors are fully plugged into the wall outlet, the computer,
and the AC adapter.
Plug in and run the unit from the AC adapter. When done, turn off the computer and leave it
connected to the AC adapter for two hours, to fully charge the battery.
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