Action: - Trackball may be dirty. Clean trackball according to instructions at end of this chapter.
- If problem persists, call the Service Center listed on the “Read-Me-First” sheet that came with
the WinBook for further instructions.
Communication Port Problems
Problem: External serial port is not working.
Action: - Port is not enabled:
A. Press ‘CTRL’ + ‘ALT’ + ‘S’ to enter Setup;
B. Select Advanced Setup screen (Page 3);
C. Enable External COM port for 3F8 (COM1 default).
- Incorrect cable, purchase correct cable.
Problem: Internal modem not functional.
Action: - Port is not enabled:
A. Press ‘CTRL’ + ‘ALT’ ‘S’ to enter Setup;
B. Select Advanced setup screen (Page 3);
C. Enable Internal modem port for 2F8 (COM2 default);
D. Make sure your communications software is set to use COM2.
- Refer to Modem Installation Guide for more details.
Printer Port Problems
Problem: External parallel port or printer is not working.
Action: - Port is not enabled:
A. Press ‘CTRL’ + ‘ALT’ + ‘S’ to enter setup;
B. Select Advanced Setup screen (screen 3);
C. Enable LPT port for 378 (LPT1 default.
- Incorrect cable, purchase correct cable.
- Correct printer driver not installed, install correct driver in Printers section of Windows Control
Panel.