Problem: Internal keyboard keys are not working or are only working intermittently.
Action: - If an external keyboard is plugged in, remove it.
- If problem persists, call the Service Center listed on the “Read-Me-First” sheet that came with
the WinBook.
Problem: External keyboard is not working.
Action: - Keyboard is defective.
- Duplex adapter is defective, contact the Service Center.
- If other PS/2 device is plugged in, disconnect it.
- Keyboard is incompatible with PS/2 specifications.
- WinBookXP is defective, call the Service Center listed on the "Read-Me-First" sheet that came
with the WinBook for instructions.
Problem: External PS/2 pointing device is not working.
Action: - Setup program has disabled PS/2 pointing device:
A. Press ‘CTRL’ + ‘ALT’ + ‘S” to enter setup;
B. Select Advanced Setup screen (screen3);
C. Enable PS/2 pointing device.
- Check if any external PS/2 devices are plugged into the duplex adapter.
- Check if the external PS/2 device is defective, by unplugging it and retrying.
- If the system is plugged into the docking station, unplug and retry.
Problem: Internal-pointing device is too sensitive, or not sensitive enough.
Action: - Invoke Windows Control panel and select mouse icon;
A. Readjust tracking and sensitivity as appropriate.
Problem: Cursor disappears when moved rapidly.
Action: - Move pointing device more slowly.
- Open Windows Control panel and select mouse icon:
A. Readjust tracking and sensitivity as appropriate;
B. Enable large cursor, mouse trails or mouse locator.
Problem: Internal trackball operation is intermittent.
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