- If failure persists, call the Service Center listed on the “Read-Me-First” sheet that came with
the WinBook.
Problem: Display has vertical or horizontal stripes on it when it is powered up.
Action: - Call the Service Center listed on the “Read-Me-First” sheet that came with the
WinBook.
Problem: Display has small, colored dots, which are always present
Action: - If you a TFT panel, a small number of colored dots is a acceptable.
- If you have a TFT panel with more than seven of these dots, call the Service Center listed on
the “Read-Me-First” sheet that came with the WinBook
- If you have a dual scan color or monochrome system, call the Service Center listed on the
“Read-Me-First” sheet that came with the WinBook.
Problem: Display brightness is poor.
Action: - Adjust contrast and brightness for optimum viewing. Relocate system away from direct
light sources or high ambient light.
- If running on battery power, go into setup and deselect “Auto-Dim” function.
- If brightness control is set at maximum, backlight may need replacing.
- If contrast must be set at maximum while operating at room temperature, call the Service
Center listed on the “Read-Me-First” sheet that came with the WinBook.
Problem: Cannot get external display to work.
Action: - External CRT will not activate.
A. Press ‘CTRL’ + ‘ALT’ + ‘S” to select Auto or Simulscan display mode;
B. Press ‘Fn’ + ‘F10’ to switch active display;
C. Make sure you plugged in the CRT monitor before you powered up the WinBook.
D. Press ‘Fn’ + ‘F6’ to force display to Simulscan mode.
Problem: External display is not working in the high-resolution mode.
Action: - High-resolution drivers are not activated:
A. In Windows, use WD display Utility to select resolution/mode;
B. In DOS, install WD drivers in the \DRIVERS\WD directory.
Keyboard or Pointing Device Problems
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