- Audio board is defective, call the Service Center listed on the “Read-Me-First” sheet that came
with your WinBook.
Problem: WinBookXP is interfering with radio or TV reception.
Action: - Unplug external cables and verify that they are at fault.
- Use only shielded cables and be sure they are attached properly.
- Reposition WinBookXP away from these devices.
- If problem persists, call the Service Center listed on the “Read-Me-First” sheet that came with
the WinBook.
Power Management Problems
Problem: System won’t operate from the battery.
Action: - Battery not charged correctly, plug in AC adapter and turn system off to allow the
battery to fully charge. Full charge should take about two hours.
- Battery is not correctly inserted, or the contacts are broken. You can check by removing battery
from compartment and examining the contacts in the computer to see if they are broken or bent.
- Battery pack is defective, call the service number listed on your “Read-Me-First” sheet for
details on ordering a replacement battery.
Problem: Battery life is too short.
Action: - Battery is not charged correctly, plug in AC adapter and turn system off to allow the
battery to fully charge which should take about two hours. The battery is sensitive to extreme
temperatures and should only be charged between 20°C and 30°C for best operation. Also, there
is a safety mechanism in the WinBookXP that stops the charging process when the temperature
exceeds 40°C, regardless of whether the battery is fully charged or not.
- Power management is not turned on. Using the ‘Fn’ + ‘F8’ key combination, enter the Power
Management setup screen and enable power management.
- Device power-down options are disabled. Load defaults in the Power
Management setup screen.
- POWER.EXE program is not loaded in CONFIG.SYS file. You can test this by typing “Power”
and pressing ‘Enter’ at the DOS prompt. If the program is loaded in your CONFIG.SYS file, you
will get a list detailing system status or it will tell you power management is not installed. You
must have the following line somewhere in your CONFIG.SYS file:
“DEVICEHIGH=C:\DOS\POWER.EXE ADV:MAX”.
Note that the WinBookXP is shipped with a CONFIG.SYS with this line already inserted. A