WINCO / DWL Industries Co.8
Troubleshooting Chart
ISSUE MIGHT BE CAUSE BY RECOMMENDED SOLUTION
Deep fryer not working
Unit is not plugged in Check power source; plug unit in
Power switch has not been turned on Check that the unit is correctly plugged in and
Power On/O switch has been turned on
Plug/cord damaged Call for service
Food debris stuck on or between heating element Unplug the unit, let unit cool, then clean on or
around elements to remove food debris
Safety Reset Switch activated Possible causes are: dirty oil, too little oil in fry well,
or heating elements not in proper lowered position.
or
Refer to "Safety Reset Switch" (see page 7) section
of this manual. If problem persists, call for service
None of the above Call for service
Oil is not heating up and
Temperature Ready Light is ON
Thermostat or heating element has failed Call for service
Safety Reset Switch has activated Possible causes are: dirty oil, too little oil in fry well,
or heating elements not in proper lowered position.
or
Refer to "Safety Reset Switch" section of this
manual. If problem persists, call for service
Oil gets too hot
Oil level low Turn unit o, allow to cool, then add oil until it is
above the low oil line.
Thermostat control malfunction Call for service
Temperature Ready Light
does not cycle ON, but fryer is
operating normally
Faulty indicator light Call for service
Oil has reached the desired/ set temperature
It is advisable to use a fryer thermometer to check
desired temperature
Use fryer normally
Oil boils over top when frying
Too much oil in well Reduce the amount of oil in well
Too much food in basket Reduce the amount of food in basket
Too much water in food Dry food product or remove ice crystals from food
prior to frying
DO NOT send unit to WINCO without rst contacting our customer
service department.
See "Limited Equipment Warranty" section on page 11 for details.
Service and Repair
There are no user serviceable parts within this appliance.
To avoid serious injury or damage, never attempt to repair the unit
or replace a damaged power cord yourself.
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