Wing Bikes Freedom - Troubleshooting; Basic Troubleshooting

13
o
Ensure all brake and shift
cables are properly lubricated.
8.
Frame and Fork
o
Check that the frame and fork
are not bent or broken.
o
If either are bent or broken,
they should be replaced.
9.
Accessories
o
Ensure all reflectors are
properly fitted and not
obscured.
o
Ensure all other fitting on the
bike are properly secured and
functioning.
o
Ensure rider is earing helmet
and any other required riding
safety gear.
10.
Motor Drive Assembly and
Throttle
o
Ensure hub motor is spinning
smoothly and the motor
bearings are in good working
order.
o
Ensure all power cables
running to hub motor are
secured and undamaged.
o
Make sure the hub motor axle
bolts are secured and all
torque arms and torque
washers are in place.
11.
Battery Pack
o
Ensure battery is charged
before use.
o
Ensure there is no damage to
battery pack.
o
Lock battery to frame and
check to see that it is secured.
Troubleshooting
Basic Troubleshooting
Symptoms
Possible Causes
Most Common Solutions
1
It doesn’t work
1.
2.
3.
4.
5.
Insufficient battery power
Faulty Connections
Battery not fully seated in tray
Improper turn on sequence
Brakes are applied
1.
2.
3.
4.
5.
Charge the battery pack
Clean and repair connections
Install battery correctly
Turn on bike with proper sequence
Disengage brakes
2
Irregular acceleration and/or
reduced top speed
1.
2.
Insufficient battery power Loose
or damaged throttle
1.
2.
Charge or replace battery
Replace throttle
3
When powered on the motor does
not respond
1.
2.
3.
4.
Loose wiring
Loose or damaged throttle
Loose or damaged motor plug wire
Damaged motor
1.
2.
3.
4.
Repair and or reconnect
Tighten or replace
Secure or replace
Repair or replace
4
Reduced range
1.
2.
3.
Low tire pressure or low/faulty battery. Range will
naturally reduce over the battery’s lifespan.
Driving with too many hills, headwind, braking,
and/or excessive load
Batter discharged for long period of time without
regular charges, aged or damaged.
1.
2.
3.
4.
Adjust tire pressure
Check connections or charge battery
Assist with pedals or adjust route
Replace the battery
5
The battery won’t charge
1.
2.
3.
4.
Charger not well connected
Charger damaged
Battery damaged
Wiring damaged
1.
2.
3.
4.
Adjust the connections
Replace
Replace
Repair or replace