20
$95, will be refunded to you. We do not refund any shipping costs, and we may have to charge you
extra if your original real shipment costs were greater than our invoiced amount. Note that if the
product is defective, you may either request a refund or an exchange (per our 1 year warranty).
We cannot guarantee that we will accept returns that have not been authorized by us. This guarantee is
limited to one refund on one product per customer. No refunds will ever be given after 1 year from the
original delivery date.
The 1 year manufacturer's warranty states that, for WING BIKES, parts and components, if the product
fails in normal use (with no "customer-induced failure" and no customer changes or modifications to the
product) within the first 1 year of ownership, then we will refund or replace it (at our option) at no
charge to you except for your cost of shipping it to us. Our warranty does not apply to bikes purchased
for commercial use. International orders must pay shipping, handling, and any import or export related
expenses for both directions of the shipment. For most U.S. orders, there are no shipping charges for
the shipment of the replacement to the customer on warranted product, if ground shipping is selected.
Please contact WING Customer Support to obtain a return authorization number and shipping
instructions, and to determine if this warranty applies to your case. We cannot accept returns that have
not been authorized by us.
Please note: We never warrant WING products with electronic or mechanical components that have
been modified or altered, or replaced with third-party parts, or products that show any signs of misuse.
Refund and replacement are your only remedies under our warranty.
Your only remedy under our warranty is the above mentioned refund (1 year satisfaction guarantee) or
the replacement (1 year warranty) of your eligible WING product as described above. Neither this
warranty nor any other warranty, express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, shall extend beyond the 1 year
warranty period.
Under no circumstances shall WING Bikes be liable for any special incidental, indirect or punitive
damages or for any consequential damages, even if WING Bikes knows or is informed that such damages
are possible.
TERMS OF WARRANTY
This warranty only applies to the original owner of a Wing Bikes bicycle. This warranty does not apply to
rental or commercial use bicycles. This warranty is expressly limited to the replacement of defective
parts at the sole discretion of Wing Bikes. This warranty does not cover any damage or defects resulting
from failure to follow instructions in the owner’s manual, acts of God, accident, misuse, neglect, abuse,
commercial use, alterations, modification, improper assembly, wear and tear, installation of parts or
accessories not originally intended or compatible with the bicycle as sold, operator error, water
damage, extreme riding, stunt riding, or improper follow-up maintenance. This warranty does not
include consumables or normal wear and tear parts (tires, tubes, brake pads, cables and housing, grips).
Wing Bikes will not be liable and/or responsible for any damage, failure or loss caused by any
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