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ONE-YEAR LIMITED WARRANTY (US ONLY)
Wolverine Data manufactures its hardware products from parts and components that are new or
equivalent to new in accordance with industry standard practices. Wolverine Data warrants that the
hardware products it manufactures will be free from defects in materials and workmanship. The
limited warranty term is one year beginning on the date of invoice, as further described in the
following text.
Damage due to shipping the product to you is covered under this limited warranty. Otherwise, this
limited warranty does not cover damage due to external causes, including accident, abuse, misuse,
problems with electrical power, servicing not authorized by Wolverine Data, usage not in
accordance with product instructions, failure to perform required preventive maintenance, and
problems caused by use of parts and components not supplied by Wolverine Data.
The warranty extends only to the first consumer purchaser, and is not transferable. This limited
warranty does not cover any items that are in one or more of the following categories: software;
external devices (except as specifically noted); accessories or parts added to a Wolverine Data
system after the system is shipped from Wolverine Data or its resellers; accessories or parts that are
not installed in the Wolverine Data factory. During the one-year period, beginning on the invoice
date, Wolverine Data will repair or replace products returned to Wolverine Data's facility.
To request limited warranty service, you must contact Wolverine Data's Technical Support Services
within the limited warranty period. Refer to the section titled TECHNICAL SUPPORT to find the
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appropriate telephone number for obtaining customer assistance. If limited warranty service is
required, Wolverine Data will issue a RMA (Return Material Authorization) Number. You must
ship the products back to Wolverine Data in their original or equivalent packaging, prepay shipping
charges, and insure the shipment or accept the risk of loss or damage during shipment. Wolverine
Data will ship the repaired or replacement products to you freight prepaid if you use an address in
the continental United States, where applicable. Shipments to other locations will be made freight
collect.
To obtain service, you must include: (a) a copy of your receipt or other comparable proof of
purchase; (b) a written description of the problem; (c) your address and telephone number; (d) Write
the RMA number on the outside shipping packaging.
NOTE: Wolverine Data uses new and reconditioned parts made by various manufacturers in
performing limited warranty repairs and building replacement products. If Wolverine Data repairs or
replaces a product, its limited warranty term is not extended.
WARRANTY EXCLUSIONS
Normal Wear and Tear - Periodic maintenance, repair and replacement of parts due to normal
wear and tear are excluded from coverage.
Abuse and Misuse - Defects or damage that result from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the
product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the products or accessories for
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