worldpay iCT User Manual

iCT/iWL Terminal
How to use
your terminal

worldpay iCT Specifications

General

Device Type	Payment Terminal
Manufacturer	Worldpay (formerly Ingenico)
Model	iCT
Processor	ARM9
Card Reader	EMV, Magnetic Stripe
Connectivity	Ethernet
Payment Methods	Credit Cards, Debit Cards, Contactless

Summary

The basics of terminal operation

Chip and PIN card insertion

Instructions for inserting a chip card into the terminal for chip and PIN transactions.

Swiping a card correctly

Guidance on correctly swiping a card's magnetic stripe through the terminal reader.

Terminal connectivity details

Making a sale transaction

Entering sale amount and processing

Steps for entering the sale amount and guiding the cardholder through payment.

Handling sale receipts and completion

Handling cardholder and merchant receipts and completing the transaction.

Processing refund transactions

Initiating and completing a refund

Step-by-step guide for initiating and completing a refund transaction on the terminal.

Refund receipts and signature verification

Reconciling your terminal daily

End-of-day banking procedure

Procedure for performing end-of-day reconciliation and generating reports.

Understanding your reconciliation report

Additional terminal functionality

Key points for terminal operation

Terminal placement and environment

Keeping terminal updated

Getting in touch for support

Helpdesk contact information

Contact details for the UK-based helpdesk for queries and issues.