WARRANTY STATEMENT
30 DAY Satisfaction Guarantee
If for any reason you are dissatisfied with any
WORX product, you can return the product,
along with proof of purchase, within 30 days
for a full refund.
If your WORX product becomes defective due
to faulty materials or workmanship within the
specified warranty period of;
• 24 months for DIY and light trade use, from
the date of purchase.
We guarantee to repair or replace all defective
parts free of charge, repair products subject
to fair wear and tear, free of charge, or at our
discretion, replace the unit free of charge
to ensure minimum inconvenience to the
customer. Your warranty is subject to the
following conditions:
• Proof of purchase date and a valid receipt is
produced.
• The product has not been misused.
• The product has not been used for Professional
purposes.
• Unauthorized persons have not attempted
repairs.
• The product has not been used for hire
purposes.
• The product has not sustained damage through
foreign objects, substances or accidents.
• Damage is not a result of fitting non-approved
accessories.
To claim the guarantee, you will need to submit
proof of purchase to the seller or an authorized
repair agent.
You can check the location of your nearest
authorized repair agent by contacting us at:
Positec USA, Inc.
Charlotte, NC 28216
PHONE: 1-866-354-WORX (9679)
This warranty does not apply to accessories.
This warranty applies only to the original
purchaser and may not be transferred.
All repairs and replacement tools will be
covered by the limited warranty for the balance
of the warranty period from the date of the
original purchase.
All repairs must use genuine spare parts.
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