To Next PageTo Next PageWhy authentication failed on Xerox All in One Printer?
Authentication can fail on your Xerox All in One Printer if the Domain Controller IP Address or Host Name is incorrect. To resolve this, verify that the server address is entered correctly. Also, verify that the Domain was configured properly. A network error can also cause this issue, so check that the network cable is connected firmly.
What to do if Xerox All in One Printer says passcode is incorrect?
If your Xerox All in One Printer indicates that the passcode entered was incorrect, carefully re-enter the PIN. Note that consecutive incorrect entries can lead to your card being locked.
What to do if the card reader is not detected on Xerox All in One Printer?
If the card reader is not detected on your Xerox All in One Printer, verify that the card reader is connected properly. If you suspect the reader has failed, try swapping it with a known working reader.
What to do if authentication failed on Xerox AltaLink C8030 All in One Printer due to server certificate?
This problem with your Xerox All in One Printer usually occurs because the device does not trust the certificates on the Smart Card. Ensure that all the chain of trust certificates are imported on the device. Check the Operators Smart Card to see which Root CA and Intermediate CA issued the Smart Card certificates.
How to fix invalid timestamp error on Xerox AltaLink C8030?
To fix the invalid timestamp error on your Xerox All in One Printer, verify that Network Time Protocol is set up correctly. If you are not using DHCP, verify the date and time and GMT Offset, or Time Zone is correct. Also verify that GMT offset is correct for Daylight Savings Time.
What to do if the card reader is installed but no message appears on Xerox All in One Printer?
If the card reader is installed but no message appears on the User Interface of your Xerox All in One Printer, it could be due to several reasons: * The card reader may be faulty, so try a different card reader. * The card reader connection may be faulty. Check that the cable is plugged in correctly, unplug the card reader cable, then plug it back in, or plug the card reader into a different USB port. * The card reader may not be compatible. Check that the card reader is on the list of compatible devices. * Smart Card access may not be enabled on the device. Use Internet Services to enable Smart Card through the Properties setup screens.
Why I cannot see the Internet Services web page for Xerox AltaLink C8030?
If you cannot see the Internet Services web page for your Xerox All in One Printer, the IP Address might be incorrect or was reset. Check the IP Address printed on the configuration report and ensure the DHCP settings match your site settings. To print a configuration report at the Xerox device, select Device, then Information Pages. Select the Configuration Report from the list, then select Print.
What to do if login was successful but I don't have access to the operation I requested on Xerox AltaLink C8030?
If the login was successful, however you do not have the appropriate access to the operation you requested on Xerox All in One Printer, check the authorization method, because LDAP is not configured properly or the local user permission roles are not configured properly.
General| Copy Resolution | 600 x 600 dpi |
|---|---|
| Scan Resolution | 600 x 600 dpi |
| Display | 10.1-inch color touchscreen |
| Functions | Print, copy, scan, fax, email |
| Memory | 4 GB |
| Duplex Printing | Automatic |
| Print Speed | 30 ppm |
| Print Resolution | 1200 x 2400 dpi |
| Connectivity | Ethernet, USB |
| Hard Drive | 250 GB |
| Mobile Printing | Apple AirPrint, Google Cloud Print, Mopria, Xerox Print Service Plug-in for Android |
| Dimensions | 635 x 559 x 762 mm |
Defines the document's aim to disclose product security information for Office Class printers.
Identifies Xerox field personnel and customers concerned with IT security.
States information accuracy and liability limitations for document use.
Lists and illustrates the primary physical parts of the Xerox products.
Presents a diagram of the product's core system architecture.
Describes the product's user interface and administrative control capabilities.
Explains the scanner's function and its handling of document data.
Details the marking engine's operations and limited access.
Covers the controller's processing, storage, and network functions.
Lists and details various ports and connectors on the controller.
Standard network interface for connectivity.
USB port for printing, controllable by administrators.
Covers additional connectivity options like Wi-Fi, NFC, and Smart Cards.
RFID reader for authentication, data exchanged is not encrypted.
Support for smart card login for enhanced security.
Security controls for data residing on the product.
Details AES-256 encryption for data at rest.
Explains the TPM for secure key storage.
Secure data erasure methods to prevent recovery.
Protection of data during transmission to and from the product.
Secure submission of print jobs using TLS and HTTPS.
Secure scanning to network repositories, email, and fax servers.
Transferring scan data to USB drives.
Security of third-party apps is outside this document's scope.
Overview of network ports and services used by the product.
Lists and describes inbound network ports configurable on the product.
Details IPSec support for secure network communication.
Security protocols for wireless network connections.
Supported versions of TLS for secure connections.
Use of digital certificates for identity and signature verification.
Management of CA-signed and self-signed certificates.
Importing certificates to validate external products.
Methods for validating certificate paths and CAs.
Securing emails with authentication and encryption.
Security features of SNMPv3 for network management.
Authentication protocol for network access control.
Policy enforcement and product profiling with Cisco ISE.
Network management using Cisco TrustSec.
Validating cryptographic modules for FIPS compliance.
Stateful Packet Filter and IP Whitelisting.
Filtering network traffic based on IP addresses.
Packet inspection and rule-based traffic control.
Securing the BIOS against unauthorized access or modification.
AES encryption applied to configurations and user data.
Ensuring the integrity of the boot process.
Explains the product's fail-secure security design.
Covers BIOS and embedded encryption before OS boot.
Validation of firmware against a secured whitelist.
McAfee Embedded Control for process and memory protection.
Recording and alerting on security-related events.
Ongoing security measures for product operation.
Controls on firmware delivery and access.
Password protection for service access.
Capturing and applying system settings.
Centralized management of Xerox devices using software tools.
Lists supported methods for user authentication.
User database for local login and authorization.
Configuration options for password strength and complexity.
Authentication via external servers like LDAP and Kerberos.
Two-factor authentication using smart cards.
Third-party solutions for easy access.
Basic authentication for non-secure environments.
Granular user permission management based on roles.
Controls for viewing information remotely.
Controls for viewing information locally.
Link to Xerox's public web page for latest security information.
Policy on managing and disclosing vulnerabilities.
Links to FAQs, certifications, and updates.
Physical Overview, Interfaces, and Encryption/Overwrite for specific models.
Physical Overview, Interfaces, and Encryption/Overwrite for specific models.
Physical Overview, Interfaces, and Encryption/Overwrite for specific models.
Physical Overview, Interfaces, and Encryption/Overwrite for specific models.
Physical Overview, Interfaces, and Encryption/Overwrite for specific models.
Physical Overview, Interfaces, and Encryption/Overwrite for specific models.
Physical Overview, Interfaces, and Encryption/Overwrite for specific models.
Physical Overview, Interfaces, and Encryption/Overwrite for specific models.
Physical Overview, Interfaces, and Encryption/Overwrite for specific models.
Logged security events specific to AltaLink products.
Logged security events specific to VersaLink products.
