11 Problem Solving
140 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 Quick Reference Guide
016-791 The access to the specified destination or job template server failed when using
Scan To FTP/SMB or CentreWare Scan Services. Check if you can access the
specified destination or server.
016-793 The hard disk has run out of space. Delete unnecessary data or initialize the
hard disk if the saved data are not needed anymore.
016-982 The hard disk has run out of space. Delete unnecessary data from the hard disk
or documents in mailboxes.
024-746 The selected option (i.e., paper size, document tray, output tray, or double-sided
printing) is incompatible with the specified paper quality. Check the print data.
024-747 An illegal print parameter combination was set. Check the print data. For
example, a custom size was specified, and [Paper Supply] was set to [Auto]. In
this case, select the bypass tray.
024-985 An error occurred in the bypass tray. Check the document size, orientation, and
paper type and try again.
027-452 The same IP address has been set twice. Change the IP address.
027-500 Could not determine the name of the SMTP server when reply e-mail was
transmitted. Check from CenreWare Internet Services to see if the SMTP server
is set correctly.
027-501 Could not determine the name of the POP3 server when using the POP3
protocol. Check from CenreWare Internet Services to see if the POP3 server is
set correctly.
027-502 Could not log in to the POP3 server when using the POP3 protocol. Check from
CenreWare Internet Services to see if the user name and password used for the
POP3 server are set correctly.
027-737 An error occurred during reading of data from the job template server. Check the
access rights of the directory in which the job template is stored.
027-739 Could not find the specified job template server. Check the path name to the job
template server.
027-740 Could not log in to the job template server. Verify that the correct log-in user
name, password and other information are entered.
027-741 Could not connect to the job template server. Ask the network administrator to
check the network or server.
027-742 The job template could not be stored to memory due to insufficient disk space.
Delete unnecessary data from the disk.
027-743 The settings on the job template server are incorrect. Check the settings of the
job template server.
027-744 There is a problem in the domain name of the job template server. Make sure
that the DNS server connection and the domain name are registered to the DNS
server.
Code Description and Remedy
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