Fault Codes
Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 Quick Reference Guide 141
027-745 The address of the DNS server is not registered on the machine. Register the
address of the DNS server on the machine, or set the address of the job
template server as an IP address.
027-746 The protocol setting of the job template server is not correct. Set up the correct
port.
027-750 Fax forwarding, printing, or Internet Fax forwarding was attempted for a
scanned document. Fax forwarding, printing, and Internet Fax forwarding
cannot be performed for scanned documents.
027-751 An error occurred while processing a job flow sheet. Check the job flow sheet.
027-753 The required port was not open to the job attempted by a job flow sheet. Contact
the Key Operator.
027-796 E-mail without an attachment was discarded because the machine is set to print
only the attached document of e-mail. To print body text and the header of e-
mail in addition to its attachments, change settings from [Properties] on
CentreWare Internet Services.
027-797 The output destination is not correct. Specify the correct destination and resend
the e-mail.
034-211
034-212
An error occurred in the fax controller. Contact the Xerox Welcome Center.
034-501 Is the telephone cable correctly connected? Check that the telephone cable is
connected correctly, and resend the document. Refer to Machine Components
in the Product Overview chapter on page 27.
034-507
036-786
036-787
Communication failed because the ID of the remote machine and the password
you specified did not match. Make sure that the password and telephone
number are correct. Also check with the other party that their machine has been
set up to reject ID from other parties. This code is also displayed when a polling
request is rejected.
034-511
035-725
A document for relay broadcasting cannot be transmitted. Check if the relay
station is correctly registered in the specified speed dial code. Also, check the
contents of the address number registered at the relay station.
034-530 No correct operations were performed in a certain period of time. Perform an
operation within a certain period of time.
034-728
034-784
034-785
034-796
035-701
Transmission cannot be made because the telephone number is not correct.
Check the telephone number of the remote machine and send the document
again. Customers who use G3 DP (Dial Pause) should check that the dialed
number does not contain “*” or “#”.
Code Description and Remedy
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