XPLORNET HUB USER GUIDE
Xplornet Home Phone Features
Voicemail Access
(Default Voicemail PIN: 1234)
Call Forwarding
Enable or disable
Forward to voicemail when
busy / no answer
Last call return
*98
*72
*90
*69
Call ID Block
Single Call
Enable indefinitely
Call waiting
Enable
Disable
Call Trace
*67
*81
*57
*56
*55
Features with Star (*) Codes
• Voicemail
• Call Display
• Call Waiting
• Caller ID Block
• Do Not Disturb
• Call Forwarding
• Call Return
• Call Screening
• 3-way Calling
• Voicemail to E-mail
• Online Self-Service
• E911 Support
• Find Me / Follow Me
Home Phone N11 Services
211 – Provincial Government Information Services
Provincial government information services for health and social services such as
housing, language training and employment
311 – Local Municipal Government Information Services
Non emergency information from your local municipal government
411 – Information / Directory Assistance
Helps you find phone numbers and other contact information about businesses
and people in your area
511 – Road Conditions / Traffic Advisory
Information on transportation and infrastructure to guide your travel plans
611 – Xplornet Direct Support
Helps you contact Xplornet directly and (like 911) will work even if Xplornet
Home Phone is suspended
711 – TDD / TTY Services
Telecommunications Relay Service that helps those who are hearing impaired to
converse with others over the phone through an operator by translating from
TDD to speech and vice versa
911 – E911 Emergency Services
Enhanced 911 service is routed through a call centre which validates your address
prior to dispatching emergency services
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General