6. REPORT .................................................................................................................................................. 27
Report ............................................................................................................................................................................ 27
Replay ............................................................................................................................................................................ 29
File Manager .................................................................................................................................................................. 29
7. UPDATE & FACTORY RESET ............................................................................................................... 30
Update ........................................................................................................................................................................... 30
Factory Reset ................................................................................................................................................................ 30
8. FAQ.......................................................................................................................................................... 32
Q1: Failed to generate Diagnostic report ....................................................................................................................... 32
Q2: How to print a Diagnostic report .............................................................................................................................. 32
Q3: Failed to extract files ............................................................................................................................................... 32
Q4: Mailbox supported ................................................................................................................................................... 32
Q5: How to make an appointment for remote support ................................................................................................... 33
Q6: How to generate and upload diagnostic log files ..................................................................................................... 33
Q7: How to switch language .......................................................................................................................................... 33
Q8: Failed to diagnose vehicle ....................................................................................................................................... 33
Q9: Failed to activate or register .................................................................................................................................... 33
Q10: Failed to turn on when charging ............................................................................................................................ 33
Q11: Failed to open the Diagnostic app ......................................................................................................................... 33
Q12: Can’t receive the email after sharing the diagnostic report ................................................................................... 34
9. REMOTE ASSISTANCE ......................................................................................................................... 34
10. WARRANTY & SERVICES ..................................................................................................................... 35
11. APPENDIX ............................................................................................................................................... 35
DTC Status .................................................................................................................................................................... 35
Button Description.......................................................................................................................................................... 36
Function Buttons .................................................................................................................................................................................. 36
Navigation Buttons ............................................................................................................................................................................. 36
Notification Bar .................................................................................................................................................................................... 37
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