4 Troubleshooting
4.1 Symptoms and remedies
Symptom Remedy
The connection to the cloud service is slow. • Make sure that the equipment is not
disconnected from the cloud service.
Repeated disconnections can make the
reconnection slow.
• Check the signal strength and install or move the
external antenna to improve the signal strength.
4 Troubleshooting
10 CCD 401 Installation, Operation, and Maintenance Manual
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