To Next PageTo Next PageHow to fix Y-cam White Security Camera when WiFi connectivity doesn’t work?
If your Y-cam Security Camera's WiFi isn't working, it could be due to a weak signal. Try relocating the camera closer to your router or removing any obstacles between them. Also, ensure the SSID and encryption settings on your camera match your network settings exactly. Finally, check for any interference from other electronic equipment.
What to do if I forgot my Y-cam Security Camera password?
If you've forgotten your password to access the settings menu on your Y-cam Security Camera, you'll need to press the RESET button. Keep in mind that doing so will erase all of your current configuration settings.
What to do if Y-cam White Security Camera motion detection triggers unexpectedly?
If your Y-cam Security Camera's motion detection is triggering unexpectedly, it might be due to changes in lighting affecting the image. Motion detection is based on changes in pixel in the image. Lowering the sensitivity setting can help avoid these false triggers.
What to do if the motion detection feature of Y-cam Security Camera does not send email alerts?
If the motion detection feature on your Y-cam Security Camera isn't sending email alerts, first check that the email alert feature is properly configured. It's also possible that the SMTP server used by the camera is filtering emails to prevent spam. Try using a different SMTP server or contact your ISP to see if SMTP access is being blocked.
What to do if the picture viewing interface of Y-cam White does not appear?
If the picture viewing interface for your Y-cam Security Camera isn't appearing, ensure that your Internet Explorer settings allow you to download and install ActiveX controls. Also, remember that only a maximum of 16 users can access the camera simultaneously through the network. Network traffic might also be the issue, so wait a while or try refreshing the page.
Why is the colour of the picture strange on my Y-cam White Security Camera?
If the color of the picture on your Y-cam Security Camera appears strange, first confirm that your PC's color setting is set to 16 bits or more. If you have an infrared version of the Y-cam, the infrared LEDs might be altering the image's colors. In this case, try turning the infrared off.
How to find the IP address of my Y-cam Security Camera?
To find the IP address of your Y-cam Security Camera, you can use the supplied Y-cam Setup program. Alternatively, you can use UPNP (only for XP OS). You can also set up PPPoE IP Notification to send an email to your mailbox. As a last resort, you can reset your Network to the default IP address.
What does it mean if the power LED is flashing green and the Y-cam Security Camera is inaccessible?
If the power LED on your Y-cam Security Camera is flashing green and the camera is inaccessible, it indicates that a firmware upgrade has been interrupted or the firmware has been damaged. Please contact your place of purchase or Y-cam Technical Support for assistance.
How to fix unreadable characters displayed on Y-cam White Security Camera?
If unreadable characters are displayed on your Y-cam Security Camera, set the Encoding or the Character Set of the selected language on the web browser.
What to do if I cannot see the controls of the Live Feed on my Y-cam White?
If you can't see the controls of the Live Feed on your Y-cam Security Camera because they are underneath the picture, reset your browser's Zoom setting or text size setting. Pressing Ctrl and “0” (zero) at the same time should do this.
General| Night Vision | Yes |
|---|---|
| Connectivity | Wi-Fi |
| Power | 5V DC |
| Camera Resolution | 640x480 pixels |
| Resolution | 640x480 |
| Viewing Angle | 60 degrees |
| Operating Temperature | 0°C to 40°C |
Details FCC and CE compliance standards and regulations for the device.
Outlines prohibited uses, medical equipment proximity, and essential safety precautions.
Lists power supply approvals and provides guidelines for proper care and upkeep.
Suggests firmware upgrades, placement, and specifies hardware/software needs for setup.
Explains the straightforward setup process using UPnP.
Details 802.11b/g wireless, WEP/WPA encryption, and network access.
Covers MPEG-4 compression, MJPEG streaming, low-light view, and audio transmission.
Explains capturing snapshots, recording video, and motion detection alerts.
Covers multi-client access, authentication, and mobile streaming.
Explains the OSD function for displaying system name, date, time, or custom messages.
Diagram showing the front view of the Y-cam with component labels.
Diagram showing the rear view of the Y-cam with connection ports.
Step-by-step guide to connecting the camera to a router or switch via Ethernet.
Instructions for connecting the camera directly to a PC or Mac and configuring network settings.
Guide for installing the Y-cam setup software on a Windows PC.
Instructions for manually configuring TCP/IP settings if DHCP is disabled.
Instructions for installing the Y-cam setup software on a Mac OS.
Guide to launching the setup program and locating the camera on the network.
Describes the initial Y-cam homepage and the default login credentials.
Explains the user interface when accessed via Internet Explorer.
Details the functions available in the operating bar of the IE interface.
Describes the user interface when accessed via Firefox and Safari browsers.
Instructions on how to change the default administrator password for security.
Guide to using the wizard for quick and easy camera setup.
Details settings for camera image, stream, OSD, and night vision.
Guides through wireless, TCP/IP, PPPoE, DDNS, UPnP, and external viewing.
Covers motion detection, scheduling, FTP/Email alerts, periodic sending, and buffer management.
Configures FTP/Email servers.
Manages system identity, user accounts, date/time, backup/reset, and firmware upgrade.
Displays system status, network, and connection information.
Provides links and contact information for technical support and FAQs.
Instructions for restarting the Y-cam for troubleshooting or configuration application.
Explains how to configure router ports for external Y-cam access.
Guidance on configuring proxy server settings for corporate environments.
Steps to enable ActiveX controls for viewing the camera in IE.
Advanced procedure to recover the camera after a failed firmware update.
Two methods for resetting the camera to its original factory settings.
Lists compatible third-party software for use with Y-cam cameras.
Details various methods to access the video stream, including RTSP and MJPEG.
Guide on how to access and view the Y-cam feed on a mobile device.
Addresses issues with Wi-Fi connectivity, signal strength, and interference.
Solutions for when the viewing interface doesn't appear or shows incorrect colors/characters.
Troubleshoots missing email alerts and unexpected triggers for motion detection.
Resolves issues with inaccessible cameras and explains LED light meanings.
Definitions of networking terms like Adhoc Mode, DDNS, DHCP, IP Address, TCP/IP, UPnP, WEP.
