17
Troubleshooting
Siren
Siren does not respond to arming or disarming
•Sirenbatteriesarecompletelyexhausted.
Check siren batteries by removing siren cover, if
there is no tamper alarm when removed, replace
batteries with new alkaline equivalents.
•Sirennotlearnt-in.Ifsirenproducesatamper
alarm when the cover is removed and siren is OK,
learn-in the siren.
•Sirenoutofrange.
Siren produces a 3 second alarm when
disarmed
•Therehasbeenapreviousalarmandtheremight
be an intruder still in the premises.
Siren produces a series of pips when armed or
disarmed
•Ifthesirenproducesaseriesofpipswhenarming
and disarming this indicate low batteries.
•Ifthesirenproducesaseriesofpipsonly when
arming this indicates a tamper fault. Check that
the siren cover is firmly secured and the tamper
switch plunger is in contact with the wall. If not use
suitable packing material to fill gap.
Siren produces an interrupted tone when
sounding an alarm
•Thesirenhaslowbatteries.Changebatterieswith
new alkaline replacements.
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PIR
PIR does not respond to movement
•PreviousmovementhastriggeredthePIRsleep
timer and is preventing subsequent movement
detection. Arm system and vacate protected room
for at least 1.5 minutes before testing.
PIR is slow to respond
•Thisisnormal,thePIRhassophisticatedfalse
alarm filtering that will filter out random fluctuations
and responds to genuine movement across field of
view, it is less sensitive walking directly towards it.
PIR gives false alarms
•Checkpetshavenoaccesstoprotectedarea.
•CheckthatPIRisnotpointedatsourcesofheator
moving objects, e.g. fluttering curtains.
•CheckthatPIRisnotmountedaboveconvector
heaters or pointing directly at windows.
PIR LED flashes
•Batteriesareloworthetamperswitchisdisturbed.
Check that the tamper switch spring is making
contact with base. If the tamper switch is OK,
change batteries with new alkaline replacements.
PIR does not respond to movement
•Batteriesarecompletelyexhausted.
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Door Contact
Door contact LED lights up
•Batteriesareloworthetamperswitchdisturbed.
Check that the tamper switch spring is making
contact with the mounting surface. If the tamper
switch is OK, please change battery.
Door contact does not respond to door
opening when jumper is in test position
•Batteriesarecompletelyexhausted.Change
batteries with new CR2032 coin cell replacements.
•Themagnetistoofarawayfromthedoorcontact.
Check that the gap between door contact and
magnet is not greater than 8mm.
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PIR image/video Camera
PIR Camera LED flashes every 20 seconds
•PIRCameraiseithernotinrangeofthecontrol
box or not learnt into the system.
* If a PIR Camera is not learnt into the system or
within range of the control box, battery life will be
greatly affected while it searches for a connection.
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Control box’s LED 2 (Warning
LED)
Red ON: Alarm been triggered. Arm and then
disarm the system once more will clear this
LED.
FLASH: Ongoing alarm event
Yellow ON: Device fault (Tamper/Low battery)
FLASH: Mains power failed
OFF: Normal
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