16 17
GB GB
Related to before/during/after charging
Problem Possible cause
Corrective action
No light on charge base
Incorrect wire conection Check wire connections " F and B"
AC Power has not switched ON Switch on AC power
S1/S2 indicator flashes Boundary wire broken, no signal
Repair broken cable with provided
connectors
Robot not charging
Machine not correctly docked in
charge base
Check machine is fully docked in
charge base
Machine not correctly docked in
charge base
Check charge base is on flat
surface
Charger pins corroded Clean the charger pins
Related to mowing
Problem Possible cause Corrective action
No Power to machine
ON/OFF key has not been
activated /turned correctly
Recheck - Turn ON/OFF key knob
to 1
Robot mower has Low charge Place machine in the charge base
Machine fails to START
Time setting not activated
Select time schedule 3-/ 6hrs -
press and OK buttons
Grass build up under deck Clean under deck with brush
Battery Power Low Place machine in charge base
Grass too long Mow the lawn to 45mm
Cutting height is too Low
Mow the lawn to 45mm and raise
cutting height
Battery temperature too cold /hot
Working condition is between 5
and 45
o
C
Boundary wire cut Repair broken boundary wire
Mower outside the
boundary wire
Boundary wire is on a slope
Modify boundary wire and leave
bigger distance on slope
Parts of the lawn are
uncut
Mower needs more cutting time
Increase scheduled cutting time to
6hrs
Grass too long Mow the lawn to 45mm
Mower gets stuck in Lawn
area
Obstacles on lawn Remove obstacles from the lawn
Boundary wire not correct laid
Modify boundary wire to zone out
obstacles
Wire in front of docking station
incorrect installed
2m of straight cable to front of
dockking station needed
Excessive vibration/noisy
Blade loose Tighten screw bolt
Blades damaged jammed Replace damaged blades
Grass maybe to high
Increase cutting height, reduce
later step by step or mow the lawn
with ordinary lawnmower first
Cutting motor failure Please call after sales service
Problem Possible cause Corrective action
Mower runs in circles
Power cable runs parallel/close to
wire
Reposition of boundary wire
Front wheel is stuck Clean front wheel area
Signal interfere with robot in
neighborhood
Change to alternative boundary
signal (S1/S2)
Driving motor failure Please call after sales service
Connection issue or broken/cut
boundary wire
Repair/check connections on
charge base and boundary wire
being broken/cut
Mower powered off
and later powered on,
and it does not mow as
scheduled time
After repower or manual
interruption, mower needs to
input work commanding again
Press “Start + OK“ or “Home +
OK”, this will let mower return to
normal status
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