Semi-Attended Transfer
Attended Transfer
Call Conference
Call Forward
Blind Transfer
Call Transfer
Speed Dial
To congure a speed dial key:
To use the speed dial key:
Note: You can split the conference call into two individual calls by pressing the Split soft key.
If there is more than one call on hold, press or to select the desired call, and then press
the Resume soft key.
You can transfer a call in the following ways:
1. Press or the Tran soft key during a call. The call is placed on hold.
1. Press or the Tran soft key during a call. The call is placed on hold.
1. Press or the Tran soft key during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or the Tran soft key when the second party answers.
To enable call forward:
Always Forward----Incoming calls are forwarded unconditionally.
Busy Forward----Incoming calls are forwarded if the phone is busy.
No Answer Forward----Incoming calls are forwarded if not answered after a period of time.
1. Press the Menu soft key when the phone is idle, and then select Features->Call Forward.
2. Select the desired forward type:
3. Enter the number you want to forward to. For No Answer Forward, press or to select the
ring time to wait before forwarding.
4. Press the Save soft key to accept the change.
1. Press the Conf soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press the Send soft key.
4. Press the Cancel soft key to disconnect all parties.
1. Press the Menu soft key when the phone is idle, and then select Features->DSS Keys.
2. Select the desired line key, and then press the Enter soft key.
4. Press the Save soft key to accept the change.
Press the speed dial key to dial out the preset number.
3. Select Speed Dial from the Type eld, select the desired line from the Account ID eld, and enter
the number in the Value eld.
in the conference.
3. Press the Conf soft key again when the second party answers. All parties are now joined
2. Enter the number you want to transfer to, and then press .
3. Press or the Tran soft key when you hear the ring-back tone.
3. Press or the Tran soft key.
2. Enter the number you want to transfer to.
SIP-T21P & SIP-T21 Quick Reference Guide
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