Phone user guide – Yealink SIP-T57W
9312 Interline Ave. Baton Rouge LA 70809 (225) 924-2700 pdvn.net
Mung yourself to callers
Press to mute yourself to callers. You will see the microphone icon on the buon turn red and there will be
a Mute nocaon on your screen. Press again to unmute.
TIP: Mute can be used on handset, speakerphone and headset calls.
Call Hold
Press or touch the Hold opon on the display during a call to place that call on hold. You will see a pause
indicaon on your screen. To return to the caller, press or touch the Resume opon on the display.
You can use the navigaon keys to navigate if there is more than one call on hold on your phone.
TIP: A call on hold can only be retrieved from the phone where the call was placed on hold. Use transfer or the Park
feature to place calls on hold that need to be retrieved from other phones on the system.
Call Transfer
Using Extension Buons: If you have buons for phones programmed on your phone, you can use them for quick
dial and quick transfers. To transfer: when on an acve call, touch the More buon to see the expanded display
with quick dial buons. Touch the extension buon to transfer the call. The caller will immediately be routed to
that phone and your phone will be idle.
TIP: Extension buons are default programmed for blind transfer. If you need to announce the call before
transferring the call, submit a service request to support@pdvn.net to have that feature programmed.
Blind Transfer: When on an acve call, touch the Transfer buon on display. The caller will be placed on hold.
Enter the number you want to transfer to, then press the B Transfer so key to send.
Aended Transfer: When on an acve call, touch the Transfer buon on the display. The caller will be placed on
hold. Enter the number you want to transfer to, then touch the Send buon on the display. Wait for the person to
answer and announce the call. To transfer the call, touch the Transfer buon on the display. If the person does not
want to take the call, press the End Call so key then press the Resume so key to return to the caller.
Conference (3-way) calls
When on an acve call, touch the Conference buon on the display. Dial 2
nd
party. Wait for them to answer, then
touch Conference buon again to join the two calls together. Touch Split key to resume individual calls. Touch
Hold key to place conference call on hold. Touch Split so key to return to the calls separately.