Zebra Z4Mplus Troubleshooting Guide

Troubleshooting your Zebra Z4Mplus
™
DT printer
Date: 07/21/06 Rev 1
Q. How do I set the driver or software configuration correctly?
R. Driver or software settings produce ZPL commands that can overwrite the
printer configuration. Check the driver or software media-related setting.
Q. Why are non-continuous labels being treated as continuous labels?
R. The printer is configured for continuous media. Set the media type to non-
continuous media. See Set Media Type on page 57 of the manual.
Q. How do I calibrate the printer for the label being used?
R. Perform the calibration procedure in Calibrate Media Sensor Sensitivity on
page 65 of the manual.
Q. All lights are on, but nothing displays on the LCD, and the printer locks up.
Why?
R. There may be an internal electronic or firmware failure. Call 1-888-553-1118
for technical support.
Q. Why is the printer locking up while running the Power-On Self Test?
R. It maybe a Main Logic Board failure. Call 1-888-553-1118 for technical
support.

Zebra Z4Mplus Specifications

General

Print Method	Thermal transfer or direct thermal
Resolution	203 dpi
Max Print Width	4.09 inches
Max Print Length	39 inches
Max Print Speed	10 inches per second
Memory	4 MB Flash, 8 MB DRAM
Interface	Parallel, Serial
Media Sensors	Reflective and transmissive
Media Width	0.79 inches to 4.5 inches
Media Length	0.38" (9.6 mm) to 39" (991 mm)
Ribbon Width	2 inches to 4.33 inches
Power Requirements	100-240 VAC, 50/60 Hz
Operating Temperature	40°F to 105°F
Storage Temperature	-40 to 140°F (-40 to 60°C)
Humidity	20 to 85% non-condensing