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Setup
Test Printing with the Configuration Report
1/13/2016 ZD420 User’s Guide 212485-001 Rev. A
Test Printing with the Configuration Report
Before you connect the printer to a computer, make sure that the printer is in proper working
order. You can do this by printing a configuration report. The information on the Configuration
reports printout that may be helpful with printer installation and with troubleshooting your printer.
1. Make sure the media and ribbon cartridge (if you are thermal transfer printing) are loaded
properly in the printer and the top cover of the printer is closed.
2. Turn the printer ON.
3. Once the printer is in the ready state (Status indicator ( ) is solid green), press and hold the
FEED and CANCEL buttons for two (2) seconds and release.
4. .The Printer and Network Configuration Reports (shown below) will be printed.
5. When the printer stops, the Status indicator ( ) will turn solid green.
If you cannot get these reports to print, then see Troubleshooting on page 83.
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