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Setup
Detecting a Media Out Condition
1/13/2016 ZD420 User’s Guide 212485-001 Rev. A
Detecting a Media Out Condition
When you run out of media, your printer will report a ‘Media Out’ condition with the Status and
Media indicators. This is part of the normal media usage cycle.
When the printer detects that the media is out, the
Status ( ) and Media ( ) indicators will turn
solid red.
Recovering from a Media Out condition
1. Open the printer.
2. Observe that the media is at the end or nearly at the end of the roll with a label missing from the
liner.
3. Remove the remaining media and roll core.
4. Insert a new roll of media. See Loading Roll Media on page 32.
5. If you are installing more of the same media, just load the new media and press the Feed
(Advance) button once to resume printing.
If you are loading different media (size, vendor, or even batch is different), then reloading media
followed by a SmartCal is needed to ensure optimal operation.
Note that changing media size (length or width) usually requires to you to change the
programmed media dimensions or the active label format in the printer.
Note • Sometimes a label may be missing some where in the middle of your roll of
labels (not at the end of media). This will also cause a ‘Media Out” condition.
To recover, just pull the media out until the next label is over the platen roller.
Close the printer. Press the Feed (Advance) button once. The printer will
resynchronize the label position and will be ready to resume printing.
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