44
ZQ500 Series User Guide
Troubleshooting
Front Control Panel
If the printer is not functioning properly, refer to the table below
to determine the state of the LED indicator ring located around the
Power button.
Green Yellow Red Indication
Solid Off Off Charged Battery
Battery Eliminator
in Use
Off Solid Off Battery Charging
Blinking Off Off Sleep Mode
Off Off Solid Battery Fault
Printer Status Indicators
The printer’s control panel displays multiple icons which indi-
cate the status of various printer functions. Check the indicator
status and then refer to the Troubleshooting topic referenced on
the following pages to resolve the problem.
Icon Status Indication
On Bluetooth link established
Grayed Out Inactive
Blinking Receiving printer data
Not Present No WLAN radio detected
Antenna Blinking Looking for AP
Antenna Blinking/1 Parenthesis
Solid
WLAN Associated/Attempting Authen-
tication
Antenna and 2 Parentheses Solid WLAN Associated and Authenticated
Antenna and 2 Parentheses
Blinking
Receiving Data
4 Bars 802.11 Signal Strength >75%
3 Bars 802.11 Signal Strength </=75%
2 Bars 802.11 Signal Strength </= 50% but
>25%
1 Bar 802.11 Signal Strength </= 25%
0 Bars No signal strength
Not Present No error condition
Blinking Error condition (excluding Latch Open
or Media Out)
To Next Page
Loading...