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ZQ500 Series User Guide
4. Partial or missing print:
• Check media alignment.
• Clean print head.
• Ensure media cover is properly closed and latched.
5. Garbled print:
• Check baud rate.
6. No print:
• Check baud rate.
• Replace bat ter y.
•Establish RF Link and/or restore LAN associativity.
•Invalid label format or command structure. Place printer in
Communications Diagnostic (Hex Dump) Mode to diagnose prob-
lem.
7. Reduced battery charge life:
• If battery is older than 1 year old, short charge life may be due
to normal aging.
• Check battery health.
• Replace bat ter y.
8. flashing:
• Flashing Data icon is normal while data is being received.
9. or flashing:
• Check that media is loaded and that the media cover is closed
and securely latched.
10. Communication error:
•Check baud rate.
•Replace cable to terminal.
11. Paper jam:
•Open head release latch and media cover.
•Remove and reinstall media.
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