Zebra ZXP Series 3 - Troubleshooting Procedures

74 Zebra ZXP Series 3 Card Printer User’s Manual P1058486-002
6: Troubleshooting
Troubleshooting Procedures
Troubleshooting Procedures
LCD Panel Warnings and Error Messages
The following tables show possible causes and solutions to symptoms related to improper
operation. Check the table when experiencing any loss of operation or print quality.
Note:If the problem persists, contact Technical Support; see Worldwide Support on page 127.
PANEL WARNINGS (printer will still operate)
Problem / Symptom Description or Cause Possible Solution
Note
CHECKING RIBBON Printer is determining type of ribbon
installed.
No action required -- status message
only.
CLEAN PRINTER Printer cleaning required. Refer to Cleaning the System on
page 69.
CLOSE LID The lid is open. Make sure that the lid is completely
and securely closed.
ENCODING ERROR May be incorrect card type. Check that you are using the correct
magnetic card type (for low or high
coercivity encoding).
FLASH ERROR A flash error occurred. Reset the Printer, and try printing the
card again.
INVALID MAGNETIC DATA The magnetic data may be invalid. Check data format.
READING ERROR A reading error occurred. Reset the Printer, and try printing the
card again.