Zeus Arc - Troubleshooting

EN | 19
LED STATUS INTERFACE
LED ACTION
Solid Red Indicates battery level
Pulsing Red Indicates charging
Blinking Red Indicates low battery, shuts off
shortly after
Solid Blue Indicates change in temperature
levels
Pulsing Blue Indicates heating up
Solid Green Indicates the device is ready to use
Pulsing White Indicates cooling down
Blinking Yellow Indicates a possible malfunction
Error Potential
cause
Solution
The ZEUS
ARC S™
does not
switch
on.
The
device
is not
charged.
• Verify that the
battery has been
charged.
• Verify if the USB
Charging Cable
has been correctly
inserted both in the
USB-C Charging
Port of the device
and the wall adapter
during charging.
• Verify if the wall
adapter has been
inserted correctly
during charging.
Device
remains
inopera-
tive after
attempts
for
charging.
The
device is
faulty.
Please contact
customer support
immediately.
LED
Status
Interface
flashes
yellow 3
times.
The
device is
faulty.
Immediately disconnect
from the mains and
contact customer
support.
TROUBLESHOOTING