Do you have a question about the Zip HydroTap BC and is the answer not in the manual?
Details fittings, adapters, and hoses for connecting mains water to the tap and Command Centre.
Lists and describes connections for Mains In, USB, Boiling out, Chilled out, Vent, Sparkling out, Mixer in, and Mixer out.
Guidance on wiping surfaces with damp and dry cloths, avoiding disinfectant sprays.
Ensures tap dispenses into sink, minimizes scalding risk, and places Command Centre close.
Instructions to cut a Ø50mm hole in the worktop or sink for installation.
Check hose, USB, and pipe positions on the base clamp for correct connections.
Use a tube spanner to secure the tap in place with the fixing nut.
The Zip HydroTap is an advanced all-in-one vented mixer designed to provide instant boiling, chilled, and sparkling water, along with standard hot and cold water, directly from a single tap. This comprehensive system is ideal for both domestic and commercial environments, offering convenience and efficiency in water dispensing.
The core function of the Zip HydroTap is to deliver a variety of water types on demand. It integrates a tap assembly with a Command Centre, which is the main processing unit responsible for heating, chilling, and carbonating water. The tap itself features multiple outlets and controls to dispense boiling, chilled, and sparkling water, as well as unheated mains hot and cold water.
For boiling water, the system rapidly heats water to a precise temperature, making it instantly available for hot beverages or cooking. The chilled water function provides refreshing, filtered cold water, while the sparkling water feature carbonates filtered water to create a fizzy drink. The tap also includes standard mixer functions for mains hot and cold water, allowing it to serve as a complete kitchen faucet.
The system is designed with safety in mind, particularly concerning the dispensing of boiling water. Users are advised to position the tap carefully to minimize scalding risks. The installation process involves connecting the tap to the Command Centre via a series of braided hoses and silicone tubes, each color-coded for easy identification and correct connection (e.g., red for boiling, blue for chilled, clear for vent). A USB cable connects the tap to the Command Centre, enabling communication and control.
Water supply to the Command Centre is crucial, requiring a mains potable water supply. The system includes components like a flow restrictor, strainers, and adaptors to ensure proper water flow and filtration. The Command Centre itself handles the complex processes of water treatment, temperature regulation, and carbonation, delivering the desired water type to the tap.
The Zip HydroTap is engineered for ease of use and integrates seamlessly into modern kitchens. Its all-in-one design means that users do not need separate appliances for boiling, chilling, or carbonating water, saving counter space and simplifying daily routines.
To dispense water, users interact directly with the tap's controls, which are intuitively designed. The specific method for selecting and dispensing each water type (boiling, chilled, sparkling, hot, cold) is typically outlined in the quick start guide and full installation instructions, ensuring users can quickly become familiar with its operation.
The system's ability to provide instant boiling water is a significant convenience, eliminating the need for kettles and reducing waiting times for hot drinks or cooking tasks. Similarly, instant chilled and sparkling water offers a refreshing alternative to bottled water, promoting hydration and reducing plastic waste.
The tap's design is often sleek and contemporary, complementing various kitchen aesthetics. The positioning of the tap is critical for optimal user experience; it should be placed over a sink bowl with sufficient clearance for cups and teapots. The Command Centre, being the main unit, is typically installed under the counter, keeping it out of sight while remaining accessible for maintenance.
The system is designed to operate within specific water supply pressure requirements, ensuring consistent performance. Users should ensure their water supply meets these minimum and maximum pressure ranges for the HydroTap, Sparkling HydroTap, or Booster models, as applicable.
Maintaining the Zip HydroTap is straightforward, focusing on cleanliness and ensuring proper connections. Regular cleaning of the tap's external surfaces is recommended to keep it looking its best. This involves wiping surfaces with a damp cloth and then drying them with a clean, dry cloth. It is important to avoid using disinfectant sprays without wiping them dry afterwards, as residues could potentially affect the finish or functionality.
The internal components, particularly filters, are crucial for water quality and system performance. While the manual does not detail filter replacement, it is implied that such maintenance would be part of the system's upkeep, likely guided by the Command Centre's instructions or service schedule. The braided hoses and silicone tubes, while durable, should be checked periodically for any signs of wear or leaks, although this is typically part of professional servicing rather than daily user maintenance.
The installation process itself includes several steps that contribute to long-term maintenance. For instance, all fittings, except for the isolation valve, are supplied, and it is crucial that valves and fittings are sealed with PTFE tape during installation to prevent leaks. This attention to detail during setup minimizes future maintenance issues.
The Command Centre, being the heart of the system, is designed for reliability. Should any issues arise, the system's modular design, with clearly identifiable connections (e.g., color-coded hoses, USB), facilitates troubleshooting and servicing. Users are encouraged to refer to the HydroTap Command Centre installation instructions and quick start guide for detailed information on maintenance and troubleshooting.
The availability of manuals online (via the Zip Water websites for Australia and the UK) ensures that users and service technicians have access to comprehensive information for installation, operation, and maintenance, supporting the longevity and optimal performance of the Zip HydroTap.
| Boiler Tank Material | Stainless steel |
|---|---|
| Water Output | Instant boiling and chilled water on demand |
| Chilled Water Capacity | Up to 3 liters per hour |
| Temperature Control | Adjustable temperature settings |
| Safety Features | Child safety lock |
| Finish Options | Chrome, brushed chrome, matte black |
| Installation | Under-sink installation |
| Power Supply | 220-240V, 50/60Hz |
| Water Options | Boiling, chilled |
| Material | High-quality metal |
| Warranty | 2 years |
| Energy Efficiency | Energy-saving mode, low standby power consumption |











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