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BATTERY INDICATOR
Indication Meaning
Solid green light The Zipforce has 100-50% battery charge level
Solid orange light The Zipforce has 50-25% battery charge level
Solid red light The Zipforce has 25%-0% battery charge level
Flashing red light The Zipforce is discharged, at 0% battery
charge level
Solid blue light Indicates that charging is in progress when the
Zipforce is charging
TROUBLESHOOTING GUIDE
The indicator ashes red The Zipforce is not charged. Charge the unit. The LED on the charger will turn
green when charging is complete.
The Zipforce slips against the wheel Inate the tyres and tighten the clamping screw so that there is rm pressure
on the tyre. In wet road conditions, more pressure is required against the tyre. If
necessary, reduce the power using the power control.
The Zipforce never gets fully charged
(LED on charger doesn’t turn green)
Make sure you are charging with the supplied charger. Launch the device and
check the battery charge level on the LED or connect the Zipforce app and see how
much battery the Zipforce has. LED solid green indicates 50–100% battery. Red
ashing light indicates a fully discharged battery. Provided that the Zipforce has
recieved charge and is not hot, charging can start again.
The clamping screw has become stiff Grease the screw and be sure to grease the part that protrudes out under the unit.
The Zipforce does not beep (as it should)
when starting the device
Contact Zipforce
Zipforce gets very hot when charging
(>50°C)
Stop charging and contact Zipforce
The Zipforce never starts to assist Check that the pedal sensor is seated correctly. Place the Zipforce in the raised
position so that the Zipforce and the bicycle wheel move freely apart. Rotate the
bike pedals forwards. The pedal sensor has an LED that should ash red when
pedalling forward. When reversing, the LED on the Zipforce should light up blue. If
neither of these work, check that the pedal sensor connector looks intact. If the
pins are intact, check that the distance between the pedal sensor and the ring is
2-3 mm. Also try adjusting the pedal sensor in height (see image 9-11). Should none
of this help, contact Zipforce.
The engine runs poorly and cuts out This is usually because the pedal sensor ring has become skewed. Check that the
pedal sensor ring does not wobble vertically and sideways. See image 9-11.
Battery indicator
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