EasyManua.ls Logo

ZKTeco BG500 Series - User Manual

ZKTeco BG500 Series
27 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
BG500 Series Barrier Gate User Manual
P a g e | 1 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company’s website
www.zkteco.com.

Questions and Answers

  • I
    Ian SmithAug 16, 2025
    Why is my ZKTeco Automatic Barriers remote control not working?
    • A
      alyssa24Aug 16, 2025
      If the remote-control buttons for your ZKTeco Automatic Barriers aren't responding, here's what you can check: * Ensure you're using a ZKTeco brand remote control that's compatible with your specific model. * Try re-matching the remote control to the receiver. * The remote control or receiver might be damaged, consider replacing them. * Replace the remote-control battery.
  • M
    Matthew SanfordAug 19, 2025
    What to do if ZKTeco BG500 Automatic Barriers power indicator is off?
    • L
      lovemelissaSep 12, 2025
      If your ZKTeco Automatic Barriers system has normal AC input but the power indicator is off, here are a few things to investigate: 1. The power fuse might be blown. Replace the fuse. 2. There might be an abnormal power supply. Replace the power supply. 3. Check for loose wiring and tighten it.
  • D
    David NelsonAug 22, 2025
    How to troubleshoot a ZKTeco BG500 Automatic Barriers motor that won't run?
    • E
      evelyn89Aug 22, 2025
      If the power and landing boom indicators are normal, but the motor of your ZKTeco Automatic Barriers isn't running, consider the following: 1. The motor wiring might be wrongly connected or loose. Check the wiring according to the wiring diagram, and tighten the wiring if required. 2. The internal encoder of the motor may be malfunctioning. Try reconnecting the motor wire. 3. The motor stroke limit might exceed the position. Re-adjust the motor limit parameters.
  • E
    Emily AdkinsAug 26, 2025
    How to fix ZKTeco BG500 Automatic Barriers mainboard power indicator not lighting up?
    • A
      Andrea AndersonAug 26, 2025
      If your ZKTeco Automatic Barriers power supply has a 24V output, but the mainboard power indicator doesn't light up, here are some potential causes and solutions: * The 24V output wiring might be reversed. Swap the DC output wiring. * The mainboard might be working abnormally. Replace the Mainboard. * There might be loose wiring. Tighten the wiring.
  • J
    Justin WaltersAug 28, 2025
    Why is my ZKTeco BG500 boom shaking?
    • L
      loganbradleyAug 28, 2025
      If the barrier boom on your ZKTeco Automatic Barriers is shaking abnormally while opening or closing: * If the boom arm shakes when opening, loosen the spring and slow down the speed appropriately. * If the boom arm shakes when closing, tighten the spring and slow down the speed appropriately.
  • J
    jared49Aug 31, 2025
    What causes a ZKTeco BG500 loop detector to fail?
    • J
      Justin JonesAug 31, 2025
      If the loop detector signal for your ZKTeco Automatic Barriers isn't working, check these items: * Ensure correct signal wiring by connecting according to the wiring diagram. * Verify the loop coil installation, calculating the circumference based on the lane width to confirm the correct number of turns. * The detector itself may be damaged, consider replacing it with a new loop detector.
  • B
    betty99Sep 3, 2025
    Why is the radar detector signal not working on my ZKTeco BG500 Automatic Barriers?
    • M
      michaelmillerSep 3, 2025
      If the radar detector signal for your ZKTeco Automatic Barriers isn't working, here's what to check: * Ensure correct signal wiring by connecting according to the wiring diagram. * Make sure the distance and environment learning is done correctly by completing the installation test through the radar installation video or the user manual. * The detector itself may be damaged, consider replacing it with a new radar detector.
  • J
    juarezthomasSep 6, 2025
    What to do if ZKTeco BG500 boom won't close?
    • H
      Hannah WoodSep 6, 2025
      If the boom on your ZKTeco Automatic Barriers cannot be closed normally after powering on, check the following: * If the barrier gate is not installing the barrier boom, so the motor cannot be closed due to the strong pull of the spring, install the boom normally or remove all the spring. * If the length of the installed boom is too short, and the spring is too tight, adjust the spring according to the length of the boom.
  • B
    Brian ChenSep 9, 2025
    Why does my ZKTeco BG500 motor make abnormal sounds?
    • D
      Deborah CoxSep 9, 2025
      If you hear an abnormal sound when the motor of your ZKTeco Automatic Barriers is running: * The motor rotor bearing might be damaged. Replace the motor. * The operating handle could be broken. Replace the operating handle.
  • J
    Jennifer WallaceSep 12, 2025
    How to align the boom on ZKTeco BG500?
    • J
      johnsonrobertSep 12, 2025
      If the boom on your ZKTeco Automatic Barriers is not vertical and parallel after opening or closing, consider these potential causes: 1. The spindle is not properly calibrated. Loosen the screw on the spindle connecting arm and then adjust and calibrate the spindle direction. 2. There's an encoder travel limit error. Adjust travel limit parameters again.

ZKTeco BG500 Series Specifications

General IconGeneral
CategoryAutomatic Barriers
Protection GradeIP54
Cabinet MaterialSteel
Arm TypeStraight/Folding
Barrier Arm Length3m, 4m, 5m, 6m
Opening/Closing Time1.5s/3s/6s (depending on model)
Power SupplyAC220V, 50/60Hz
InputLoop detector
Communication InterfaceRS485

Related product manuals