WARRANTY
Out-of-pocket payments will not be reimbursed for replacement parts unless prior approval is
received from ZLINE. Unapproved out-of-pocket payments for parts will not be reimbursed.
Out-of-pockets for any type of service will not be reimbursed, as ZLINE does not perform
service repairs on its microwave products. All warranty procedures must be followed to
maintain warranty coverage.
If ZLINE is unable to replace the defective part after a reasonable number of attempts, ZLINE
reserves the right to offer to replace the product or provide the original purchaser a full refund
of the purchase price of the product (not including installation, removal, or other charges that
were not included in the original purchase price).
The original purchaser of the product must provide the original proof of purchase, including
the purchase date, when filing a claim to obtain replacement parts or refunds. Additionally,
the original purchaser of the product must provide the serial number of the product when filing
a claim to obtain replacement parts or refunds.
This warranty shall not apply to any ZLINE product in which the original factory serial
number has been removed, altered, or cannot be readily determined for any reason. Further,
ZLINE is not responsible for damage resulting from, but not limited to: shipment, delivery, or
improper installation; negligence or improper maintenance, misuse, or abuse of the product;
unauthorized alteration, modification, or tampering with the product; accident, fire, floods,
pest infestations, pandemics, natural disasters, or any other unpreventable or unexplained
acts of nature, commonly referred to as “acts of God”; flare-up fires or damages caused
by improper electric supply, electrical line current, voltage, or power surges; and service
to correct installation not in accordance with the instructions contained in ZLINE’s product
manuals and/or with local government codes.
Additionally, this microwave warranty does not apply to aesthetic damage, scratches, or natural
wear caused by normal use; second-hand, open box products, or products purchased from
an unauthorized retailer; consumable parts including, but not limited to, metal and charcoal
filters; and damages, problems, or any type of performance-related issues stemming from
alteration or tampering with the microwave, including, but not limited to, painting stainless
steel, black stainless, or DuraSnow
®
finishes or any portion of the product’s interior or exterior,
and cutting the 3-prong plug to manually hardwire the product.
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