EasyManua.ls Logo

Zoom Cable Modem User Manual

Zoom Cable Modem
24 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Cable Modem
Cable ModemCable Modem
Cable Modem
User’s Guide
for Macintosh
®
Question and Answer IconNeed help?

Do you have a question about the Zoom Cable Modem and is the answer not in the manual?

Zoom Cable Modem Specifications

General IconGeneral
DOCSIS3.0
Channels8x4
TypeCable Modem
Max Download Speed343 Mbps
Ethernet Ports1
Model5341J

Summary

About This Manual

Package Contents

Lists items included in the cable modem package: modem, Ethernet cable, power adapter, and CD-ROM.

What You Will Also Need

Lists required items for installation: compatible Macintosh, cable modem service, power outlet, cable TV outlet, and coaxial cable.

1 Installing Your Cable Modem

Requesting Cable Modem Service

Contact cable company for service, arrange account, and gather necessary information like MAC addresses.

Locating Your Ethernet Adapter MAC Address

Instructions for finding the Ethernet MAC address on older Macintosh models (OS 7.6.1 - 9.1) using Apple System Profiler.

Configuring Your Macintosh's Network Settings

Step-by-step instructions for configuring network settings on Macintosh OS 7.6.1-9.1 and OS X using TCP/IP settings.

Connecting Your Modem

Illustrates typical connections between the cable modem, cable TV outlet, and Macintosh computer.

Automated Synchronization

Explains modem synchronization process and front panel lights (READY, 10BT, ACT, SYNC) indicating status.

2 Using Your Cable Modem

Connecting to the Internet

Start browser or application once modem is fully operational (READY, 10BT, SYNC lights on).

Ending an Internet Session

Close browser; modem remains connected. Security software recommended for unattended use.

Unplugging the Modem

Procedure and implications of unplugging the modem or losing power; requires resynchronization.

Appendix A Front Panel Information

Appendix B Troubleshooting Tips

Troubleshooting: No Internet Access

Diagnose and resolve issues with not accessing the internet or sending/receiving email by checking power, lights, connections, and configuration.

Troubleshooting: Power Issues

Resolve power problems by verifying the correct power adapter is used with the cable modem.

Troubleshooting: SYNC Light Behavior

Address SYNC light blinking issues by ensuring secure connections and checking service availability with the provider.

Appendix C Regulatory Information

Related product manuals