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Zoom PCI Internal User Manual

Zoom PCI Internal
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USER’S MANUAL
CableModem
Zoom
PCI Internal
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Zoom PCI Internal Specifications

General IconGeneral
InterfacePCI
Data Transfer Rate56 Kbps
Error CorrectionV.42, MNP 2-4
CategoryModem
TypeInternal
ComplianceV.90
ModulationV.90
Data CompressionV.42bis, MNP 5
Operating Systems SupportedWindows 95/98/ME/NT/2000/XP

Summary

Getting Started

Contacting Your Cable Company

Information needed to provide to your cable service provider for successful modem connection.

Important Installation Information

Details about product name, model, S/N, C-MAC address, and PCI MAC address found on modem label.

Package Contents

List of items included in the package: PCI cable modem and software on CD-ROM.

Minimum System Requirements

Specifies required operating system, PCI slot, and RAM for the cable modem.

You Will Also Need

Lists necessary items for installation: cable modem service, cable outlet, and coaxial cable.

Installing Your Cable Modem

Installing the Software

Steps to install the cable modem software before hardware installation, including running setup from CD.

Cable Modem Installation Wizard Steps

Navigating the wizard and selecting the PCI Internal Cable Modem option in the software installation.

Resource Checker and Setup Wizard

Resource checker verifies compatibility; setup wizard guides through software installation and reboot.

Modem Power-Up and Synchronization

Modem's automated power-up process, synchronization, and LED indicator status.

Finalizing Installation and Browser Settings

Completing installation with the cable company and configuring browser settings for internet access.

Installing the Hardware

Electrostatic Discharge Protection

Cautionary note on preventing static electricity damage to components during installation.

Inserting the PCI Cable Modem Card

Instructions for inserting the PCI cable modem card into an available PCI slot and securing it.

Connecting Coaxial Cable and Restarting

Connecting the coaxial cable and restarting the computer to initiate the monitor utility.

Configuring Your Browser

Internet Explorer 4.0 Configuration

Steps to configure Internet Explorer 4.0 to connect to the internet via a local area network (LAN).

Internet Explorer 5.x or Later Configuration

Instructions for configuring Internet Explorer 5.x or later for LAN connection settings.

Netscape Navigator Configuration

Steps to configure Netscape Navigator for direct internet connection via proxies.

AOL Connection Configuration

Note on AOL 5.0 or higher automatically configuring cable modem connections.

Using Your Cable Modem

Connecting to the Internet

How to connect to the internet, indicated by the green STS LED status on the modem.

Modem LED Indicators and CM Monitor Utility

Explanation of modem LED indicators (STS, ACT, FCN) and how to access the CM Monitor Utility.

CM Monitor Utility Status and Icons

Details on the CM Monitor utility dialog box and system tray icon colors indicating modem connection status.

CM Monitor Technical Details

Technical details available via 'More Details' in CM Monitor, including port type, status, and traffic meter.

CM Monitor Field Definitions

Definitions of CM Monitor fields like connecting status, MAC addresses, frequencies, and firmware version.

Ending an Internet Session

If You Lose Power

Removing Your Cable Modem

Completing Cable Modem Removal

Completing the uninstall wizard and physically removing the PCI cable modem card from the computer.

Appendix A Troubleshooting

Cable Modem Synchronization Status

Explains the synchronization process (ranging and registering) and how to interpret the STS light.

Troubleshooting Synchronization and Lights

Steps to resolve non-synchronization issues and what to do if indicator lights are off.

Resolving 'Cannot Find Files' Error

Guidance on resolving 'Cannot Find Files; Insert Operating System Disk' error messages.

Troubleshooting Signal and Connection Issues

Troubleshooting signal and connection issues, including splitter and amplifier considerations.

Appendix B Locating Your PCI MAC Address

Appendix C Regulatory Information

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