24 Zoom Cable Modem User’s Manual
What do I do if the cable modem does not synchronize with
the Cable Service Provider’s cable system?
If the STS light keeps blinking for a significant amount of time, the
PCI cable modem is not synchronizing. Below are some steps you
can take to solve the problem:
1.
Check the cable connection at your cable outlet, and on the
PCI cable modem.
2.
Check to make sure that cable modem service is being pro-
vided. Is your TV receiving a cable signal? TV and broadband
access are provided over the same cable, so if one is out, the
other is out.
3.
Contact your cable service provider.
What do I do if the indicator lights on my PCI cable modem
are not doing anything?
1.
Check to see that your computer is turned on. Your computer
provides power to the PCI cable modem. If your computer has
no power, neither does the PCI cable modem
2.
Check to see that the PCI cable modem card is properly in-
serted in your computer’s PCI slot.
CAUTION: Turn off and unplug your computer
before touching any internal components.
I receive the message “Cannot Find Files; Insert Operating
System Disk.”
Your computer is looking for the files included on the original op-
erating system CD or disks that came with your computer. Remove
your modem CD or disk (if any) and insert your operating system
CD or disk. Be sure to remove the Windows CD when you’re done
and reinsert your modem CD or disk if applicable.
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