11
Troubleshooting
Problem Recommended Action
The client
connected to the
device cannot
access the Internet.
y
Ensure that your micro-SIM card is
available.
y
Change the location and find a
place with good signal.
y
Check the settings of the WAN
connection mode.
y
Contact your service provider and
confirm your APN settings.
page cannot be
visited.
y
Enter the correct address. Please
view the label on your device to
get the default
Device Manager
Website
IP address.
y
Use only one network adapter in
your PC.
y
Do not use any proxy server.
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