Troubleshooting
Problem Recommended Action
The connection
between your
device and a
PC through
a USB cable
cannot be
established.
• Install the software, and run
the installation program in
the path of
My Computer
.
• If the driver of your device
is abnormal, reinstall the
software. You need to
uninstall the software rst.
The connection
between your
device and a
client through
Wi-Fi cannot be
established.
• Ensure that the Wi-Fi
function is enabled.
• Refresh the network list and
select the correct SSID.
• Check the IP address, and
ensure that your client can
automatically obtain an IP
address.
• Enter the correct network
key (Wi-Fi password) when
you connect the client to
your device.
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