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Appendix A FAQs
1 All indicators are off after the ZXHN H108L equipment is
powered on.
First make sure that you have inserted the power adapter of the ZXHN
H108L into a working power socket and that the ZXHN H108L has
been powered on (the switch button is pressed down). If the indicators
are still off after confirmation of the above items, the hardware is
damaged probably. You may contact local operators for maintenance.
Never dismantle the equipment by yourself.
2 Will ADSL affect the telephone conversation quality? Will making
phone calls cause a slow online rate?
ADSL separates voices from data through the frequency division
multiplexing technology. Therefore, voices and data run in different
paths without mutual interference. Neither the access rate nor
conversation quality will fall even if you are in a call and on line
simultaneously.
3 Sometimes, the ADSL users cannot gain access to the Internet
normally.
First check whether the ZXHN H108L is in the normal state (Check
the indicators with this user manual). If yes, the computer or
application network may be faulty, which is unrelated with ADSL. If
the ADSL MODEM is abnormal, check the status of indicators one by
one to remove the fault.
You are suggested to first make sure the following items before
seeking help from operators: 1. The ADSL telephone cable connectors
are proper; 2. The ADSL is away from the power cable and
large-power electronic devices; 3. No telephone extensions and fax
machines are installed between the ADSL incoming line and splitter; 4.
The splitter has been correctly installed; 5. The ADSL MODEM is of
good heat dissipation.
4 Password verification failure.
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