FMG Series User’s Guide
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CHAPTER 13
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
• Power, Hardware Connections, and LEDs
• FMG Access and Login
• Internet Access
13.1 Power, Hardware Connections, and LEDs
The FMG does not turn on. None of the LEDs turn on.
1 Make sure the FMG is turned on.
2 Make sure you are using the power adapter included with the FMG.
3 Make sure the power adapter is connected to the FMG and plugged in to an appropriate power
source. Make sure the power source is turned on.
4 Press the LED button for more than two seconds to turn on the LEDs.
5 Turn the FMG off and on.
6 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.4.1.1 on page 11.
2 Check the hardware connections.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the FMG off and on.
5 If the problem continues, contact the vendor.
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