Chapter 6 Troubleshooting
NAP Series User’s Guide
39
1 Make sure the wireless LAN (wireless radio) is enabled on the NAP.
2 Make sure the WiFi adapter (installed on your computer) is working properly.
3 Make sure the WiFi adapter (installed on your computer) is IEEE 802.11 compatible and supports the
same WiFi standard as the NAP’s active radio.
4 Make sure your computer (with a WiFi adapter installed) is within the transmission range of the NAP.
5 Check that both the NAP and your computer are using the same WiFi and WiFi security settings.
Hackers have accessed my WEP-encrypted wireless LAN.
WEP is extremely insecure. Its encryption can be broken by an attacker, using widely-available software.
It is strongly recommended that you use a more effective security mechanism. Use the strongest security
mechanism that all the WiFi devices in your network support. WPA2 or WPA2-PSK is recommended.
The WiFi security is not following the re-authentication timer setting I specified.
If a RADIUS server authenticates WiFi stations, the re-authentication timer on the RADIUS server has
priority. Change the RADIUS server’s configuration if you need to use a different re-authentication timer
setting.
How do I remove the NAP203 or NAP303 indoor AP from its mounting bracket?
• Find the down arrow close to the Ethernet ports, then use a thin flat tool (for example, a flat screw
driver) to lift up a clip beneath the down arrow.
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