ZyXEL Communications NWA5121-N - Troubleshooting Common Issues; Power, Hardware, and LED Issues

NWA5000 / WAC6500 Series User’s Guide
180
CHAPTER 19
Troubleshooting
19.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LED
• NWA/WAC Access and Login
• Internet Access
• Wireless Connections
• Resetting the NWA/WAC
19.2 Power, Hardware Connections, and LED
The NWA/WAC does not turn on. The LED is not on.
1 Make sure you are using the power adaptor included with the NWA/WAC or a PoE power injector.
2 Make sure the power adaptor or PoE power injector is connected to the NWA/WAC and plugged in to
an appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adaptor or PoE power injector.
4 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
5 If none of these steps work, you may have faulty hardware and should contact your NWA/WAC
vendor.
The LED does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.6 on page 20.
2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.