Chapter 19 Troubleshooting
NWA5000 / WAC6500 Series User’s Guide
186
• Make sure that all the APs used by the wireless clients in question share the same SSID, security,
and radio settings.
• Make sure that all the APs are in the same broadcast domain.
• Make sure that the wireless clients are in range of the other APs; if they are only in range of a
single AP, then load balancing may not be as effective.
In the Monitor > Wireless > AP Information > Radio List screen, there is no load
balancing indicator associated with any APs assigned to the load balancing task.
• Check to be sure that the AP profile which contains the load balancing settings is correctly
assigned to the APs in question.
• The load balancing task may have been terminated because further load balancing on the APs in
question is no longer required.
How do I remove the WAC from its mounting bracket?
• Find the down arrow close to the Ethernet ports, then use a thin flat tool (for example, a flat
screw driver) to lift up a clip beneath the down arrow.
• Turn the WAC counter-clockwise.
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