ProJet
®
x60 Series User Guide Troubleshooting the ProJet x60 Printers
3dscentral.3dsystems.com 57 All Rights Reserved
5/12/13
7.7 Network Errors/Packet Timeout
Explanation: The Packet Time Out error is a result of lost or impaired communication between the printer
and the PC.
A Packet Time Out error may also occur if the file is too large and the PC cannot transfer the file data fast
enough. For example, some files may be layer-data heavy, meaning that the bulk of the data is in a small
quantity of layers.
Solution: Check for these problems:
• The PC used to control the printer may:
• Be too busy running other applications.
• Be running a virus or spyware scan.
• Be in a “sleep” or “suspend” mode due to power management settings.
• Not meet the minimum system requirements. See the minimum system requirements in Chapter 1,
Overview.
• The printer’s network connection may be lost
• Printer’s network cable may be unplugged, or damaged.
• Server is not responding.
• Network is too busy.
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