Why does the audio on my 3M XT-1 keep cutting out?
If the audio on all headsets is cutting out or being interrupted, it could be due to several reasons. Check if the Backup Intercom is engaged and disengage it. Also, the base station antennae might be poorly located (e.g., behind large metal objects or too far from the work area); try relocating the base station or antennae.
What to do if my 3M XT-1 Headsets won't go into standby?
If the headsets do not go into standby (silence) when the vehicle leaves, and a pulse (air switch) type of vehicle detector is in use, press the Page switch to silence the menu microphone. If a loop is used, check for any large metal object near the loop in the driveway and remove it. Try resetting the loop detector by unplugging it from the AC outlet and plugging it back in. Verify that the system is not in 'Always On' order taking mode, and if it is, change the talking mode.
Why is one of my 3M XT-1 flashing green?
If a single headset has a flashing green LED, it may not be registered to the base station; try registering the headset. Another possibility is that the headset has lost reception to the base station; try moving to a line-of-sight location to re-establish communications.
How to fix low talk volume on my 3M Headset?
If you are experiencing low talk volume on a single headset, reposition the headset microphone. Also, power off and then power on the headset to reset the volume level.
How to reduce loud talk volume or feedback on a 3M Headset?
If you are experiencing louder talk volume or feedback from a single headset, power off and then power on the headset to reset the volume level.
What to do if there is no talk or listen from the menu sign on my 3M XT-1 Headsets?
If there's no talk or listen from the menu sign when using the backup wired intercom, but the 3M™ Wireless Communication System Model XT-1 works, first, ensure the backup switch on the base station is turned ON. Next, check if the backup intercom has power and turn it on or plug in its power transformer. Finally, verify that the volume controls on the backup intercom are not set too low and increase them if needed.
Why isn't the hands-free function working on my 3M XT-1?
If the 'hands free' function is not working, it could be because the system is operating in half duplex mode, where 'Hands Free' is disabled. Another reason could be that the hands free order taking mode is not selected; make sure to select it in the base station settings.
Why is the amber LED flashing on my 3M XT-1 Headsets?
If the amber LED is flashing on the headset(s), it means the headset(s) are not registered. You should register the headset(s).
What to do if no lights come on when charging my 3M XT-1' battery?
If no lights come on when a battery is inserted into the charger, first, clean the contacts on both the battery and the charger. Then, ensure the charger is properly connected to a power source. Make sure the power transformer is plugged into the charger and a 'live' outlet.
Why is the battery life so short on my 3M XT-1 Headsets?
If you're experiencing short battery life, the batteries may be worn out and need replacement. Also, ensure that the correct type of power transformer is used for the charger, specifically one marked 'Secondary Voltage 14 VAC.'
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