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A.O. Smith Vortex FPTU-50 User Manual

A.O. Smith Vortex FPTU-50
68 pages
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November 2015
100269085
Hybrid Electric
Heat Pump Water Heater
Installa on Instruc ons and
Use & Care Guide
Keep this manual in the pocket on heater for future reference whenever maintenance, adjustment or service is required.
Retain your original receipt as proof of purchase.
LOW LEAD
C
O
NTENT
DO NOT RETURN THIS UNIT TO THE STORE
Read this manual and the labels on the water heater before you install,
operate, or service it. If you have di culty following the direc ons, or
aren’t sure you can safely and properly do any of this work yourself:
Call our Technical Assistance Hotline at 1-888-479-8324 . We can help you with
installation, operations, troubleshooting, or maintenance. Before you call, write
down the model and serial number from the water heaters data plate.
Incorrect installa on, opera on, or service can damage the water heater, your house
and other property, and present risks including re, scalding, electric shock, and
explosion, causing serious injury or death.
Table of Contents Page
IMPORTANT SAFETY INFORMATION .................................3
GETTING STARTED ............................................................6
INSTALLATION ...................................................................7
DIAGNOSTIC CODES ........................................................20
TROUBLESHOOTING CHART ...........................................22
MAINTENANCE ............................................................... 28
REPAIR PARTS ILLUSTRATION ..........................................33

Questions and Answers:

A.O. Smith Vortex FPTU-50 Specifications

General IconGeneral
CategoryWater Heater
ManufacturerA.O. Smith
ModelVortex FPTU-50
Capacity50 gallons
Fuel TypeNatural Gas
Vent TypePower Vent
TypeTank
Water Connections3/4" NPT
Gas Connection1/2" NPT
Input BTU/hr50, 000 BTU/hr
Maximum BTU/h Input50, 000 BTU/hr
Ignition TypeElectronic
Warranty6 years

Summary

Important Safety Information

Key Information to Keep

Important details to retain for reference.

Installation and Maintenance Risks

Hazards during installation and maintenance, including electrical shock and lifting.

Operational Risks

Dangers during operation like scalding, fire, explosion, and water contamination.

Specific Hazard Warnings

Warnings for explosion, fire, and hydrogen gas buildup.

Getting Started

Recommended Accessories

List of optional but recommended items for installation.

Installation

Pre-Installation Checks

Verify home readiness, water pressure, location, and clearances.

Removing and Installing the Water Heater

Safely remove old unit and position new water heater.

Plumbing Connections

Connect condensate, T&P, water supply, and drain lines.

Final Connections and Setup

Fill tank, electrical connections, modes, and temperature adjustment.

Diagnostic Codes

Troubleshooting Chart

Troubleshooting

No Hot Water

Diagnosing and resolving issues when no hot water is produced.

T&P Relief Valve Issues

Addressing drips from the T&P relief valve discharge pipe.

Water Odour

Troubleshooting problems related to water odor.

Water Heater Sounds

Explaining normal operational noises from the unit.

Temperature and Pressure Problems

Addressing issues of temperature too high or low water pressure.

Insufficient Hot Water or Slow Recovery

Resolving lack of hot water or slow water heating.

Maintenance

Routine Maintenance

General maintenance schedule and tasks for longevity.

Draining and Flushing

Procedure to remove sediment and scale from the tank.

Component Replacement

Instructions for replacing heating elements, ECO, and T&P valves.

Air Filter and Condensate Drain Maintenance

Cleaning the air filter and condensate system components.

Repair Parts Illustration

Ordering Repair Parts

Information on how to order replacement parts for the unit.

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