Abbott FreeStyle Precision Neo - Error E-3: Sample or Procedure; Error E-4: High Glucose;Strip Issue; Error E-5: Applied Too Soon

Message
E-
3
E-

E-
5
What It Means
Blood drop is too small
or
Incorrect test procedure
or
There may be a problem with
the test strip
The blood glucose level may
be too high to be read by the
system
or
There may be a
problem with the test strip
Blood was applied to the test
strip too soon
What To Do
1. Review the testing instructions.
2. Repeat the test using a new test strip.
3. If the error reappears, contact
Customer Service.
1. Repeat the test using a new test strip.
2. If the error reappears, contact
your healthcare professional
immediately.
1. Review the testing instructions.
2. Repeat the test using a new test strip.
3. If the error reappears, contact
Customer Service.