Troubleshooting
Cause
The existing windrvr6.sys file is invalid.
Solution
1. Disconnect the USB line.
2. Run USB_driver_unistall.exe (Version 1.7).
3. Delete C:\Windows\System32\drivers\windrvr6.sys.
4. Copy windrvr6.sys from the driver installation files to the following path:
• 64bit: Copy x64\windrvr6.sys to C:\Windows\System32\drivers\
• 32bit: Copy x32\windrvr6.sys to C:\Windows\System32\drivers\
5. Run USB_driver_install.exe (Version 1.7).
6. Connect the USB line.
Version 1.0.0 Page 27 / 33 E-PGM+ E-GANG4/E-GANG6 E-PGM Serial